nudgence.ai

SMART COACHINGSTRATEGYNEXT STEPSNUDGING

Make strategy stick in everyday work.

We close the gap between strategic intent and daily execution with regular digital impulses and AI-supported coaching for every team member.

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How strategic impulses survive

Workshops, coaching sessions, meetings and strategy reviews create real insight in the moment. But as soon as daily work takes over, so do the old routines: the content loses its force before it can become a habit. The investment fizzles out exactly where it was meant to pay off, in day-to-day operations.

We help teams change strategically and make it last

Side by side

Workshop/Meeting/Alignment...

  • A one-off event with high energy
  • No structured link to daily work afterwards
  • Impact depends on the individual
  • Unclear whether the content really lands
  • No certainty that everyone is "committed"

Nudging & Coaching

nudgence
  • Nudges and rhythm agreed together
  • The AI coach keeps documents and knowledge within reach
  • Usage shows what really works
  • Bringing people along: a blame-free impulse, psychological safety, a quiet signpost

Customer stories and use cases

USE CASE 01

Procurement organization

The procurement organization of a large group spends its days on supplier complaints and bottlenecks, renegotiated orders, approvals, SAP/ERP maintenance, ad hoc alignment with production and sales on capacity, and short-notice price changes (raw material indices, energy, freight). A new strategic direction has been agreed, and nudging and coaching are there to bring it into focus: supply chain resilience, due diligence under LkSG (the German Supply Chain Due Diligence Act) and supplier development through real partnerships rather than pure negotiation tactics are brought back to mind on a regular basis.

USE CASE 02

Team communication

A manager wants to strengthen the way the team works together: they want to give more grounded feedback and resolve conflicts as a team. In daily work they get targeted support with exactly that. They are encouraged to give purely strengths-based feedback in 1:1 conversations and to agree on concrete improvements together, instead of only discussing operational tasks. Crisis management: they are asked regularly about tension in the team. When a difficult situation comes up, everyone has access to the Team Resilience Framework and a De-Escalation Protocol.

USE CASE 03

Education provider

An education provider is committed to the lasting success of its customers and does more than pass on knowledge and practical experience: the institution is also a guide along the learning path and a partner for lifelong learning. Customers get active support at every step of their development. Targeted impulses bring key learning content back to mind and anchor it in daily work. Deeper knowledge, relevant supporting documents and fitting explanations come through the AI coach, which stands by the customer as a digital mentor. The platform also lets customers find out about suitable follow-up courses, funding options and important news.

USE CASE 04

Ordering system rollout

When a new internal ordering system goes live, micro-nudges tell users about new workflows and changed mandatory fields. The goals are fewer errors and better acceptance of the new system. If questions about new fields or approval steps still come up during an order, the built-in AI coach is there as a real-time sparring partner. It reads the current internal guidelines and documentation for the new ordering system directly, gives fitting answers and provides the templates users need. Internal IT and procurement are relieved of support requests, while users can be confident that they complete their orders correctly.

Implementation in three steps

  1. STEP 1

    Analysis

    We identify the gap between meeting outcomes and everyday action.

  2. STEP 2

    Nudge design

    We build tailored impulses (nudges) that keep priorities present in daily work.

  3. STEP 3

    Lasting support

    The AI coach is always available: documents and knowledge stay within direct reach.

Benefits at a glance

01

Efficiency & focus

Break free from the pull of daily business. AI nudging helps meeting outcomes stick before they sink into day-to-day work.

02

Subtle intelligence

Our AI coach supports the learning and transition process. It fits into the working day as "quiet support", without putting up new hurdles.

03

A culture of getting things done

Delivery in the team improves noticeably. People experience support instead of control, which lifts motivation and ownership.

04

Lasting impact

No more visions draining away. We make sure changes are anchored for good and deliver measurable results.

AI that lands

Flexible technology: an impulse channel over SMS, WhatsApp, email or your own app, plus an AI coach built on the leading LLMs, including a RAG system for the team's own documents.

Managed service

Turnkey, fast, no costly in-house development

Sovereignty & security

Data sovereignty, hosted in Europe

State-of-the-art technology

Leading AI and RAG systems, integrated into your existing infrastructure

Technology overview

Frequently asked questions

nudgence.ai takes a different route in strategy work, people and organizational development: away from the passive knowledge base, towards nudges and an AI coach in everyday work. A system like that reaches into your processes, so questions about how it works, where the data goes and how it fits existing tools are fair. Here are the ones department heads, IT leaders and managing directors ask us most often.

FUNCTION & VALUE

What makes nudgence.ai different from a regular chatbot or intranet?

Chatbots and intranets are passive: they only answer once someone searches. nudgence.ai turns that around. The platform brings the knowledge a company wants to anchor, such as training content, compliance requirements or strategies, into everyday work on its own through short nudges. Alongside it, an AI coach answers in the flow of work as a sparring partner, so what was learned is not forgotten but acted on.

Which use cases is the platform best suited for?

Wherever the content of a session is meant to arrive in daily work and stay there: after strategy workshops and meetings, in training and coaching, for compliance or sustainability requirements, and when new systems and processes are introduced. Typical examples: a procurement organization that wants to keep supply chain resilience and supplier development in view for the long run; leaders who want to strengthen feedback and conflict skills in their team; an education provider that wants learning content to stick; the rollout of a new ordering system with micro-nudges and an AI coach for questions. In every case there are documents the team should know, and behaviour that should change.

How do you make sure the nudges do not block or annoy employees in their daily work?

nudgence.ai is not a push notification tool on a fixed schedule. Timing and frequency of the nudges follow the context, so they arrive as support rather than interruption. The intensity can be set at company level, and each employee can adjust it to their own working rhythm. The aim is quiet guidance that protects focus.

TECHNOLOGY & DATA

Which documents and file formats can I upload to feed the AI coach?

The formats your company already has: PDF, Word (.docx), PowerPoint (.pptx), Excel and text files. Handbooks, minutes from strategy workshops, training materials or compliance policies are read in and are then available to the nudges and the AI coach.

How does the AI respond when a situation falls into a grey area that the documents do not clearly cover?

The AI works on the principle of controlled autonomy. If none of the uploaded documents clearly covers the case, it does not invent an answer. It says that there is no internal guideline for this scenario, offers a structured way to reach the decision, or refers the employee to the responsible contact, for example HR, the compliance officer or management.

DATA PROTECTION, SECURITY & INFRASTRUCTURE

Where is my company data stored and processed?

In the EU, on the AI infrastructure of our partner Melious AI, in line with the GDPR. Your data does not leave the European legal area, and your documents are never used to train public AI models.

Can managers or colleagues see what an employee asks the AI coach?

No. The dialogue between an employee and the AI coach is confidential and not visible to anyone else in the company. Administrators and managers only see aggregated, anonymized dashboards, for example which topics or training contents are being asked about most right now. That shows where knowledge gaps are without pointing at individuals.

Is the AI an unpredictable black box?

No. The AI coach answers questions only from the documents you have provided (retrieval-augmented generation, RAG). Every answer names the place in the original document, for example "see compliance policy, chapter 3.2", so employees can check where a statement comes from.

INTEGRATION & OPERATIONS

Which existing systems can nudgence.ai integrate with?

nudgence.ai goes where your teams already work. Today that is SMS and email; integrations for Microsoft Teams and Slack are in progress. Nobody has to install additional software or keep another browser tab open.

How much effort does ongoing maintenance of the system mean for our HR or IT department?

Little. After the initial setup, where you upload your documents, the AI helps structure the nudges and draft the coaching content. Your HR or specialist department does not have to keep feeding the system by hand. When policies, strategies or training content change, you upload the new documents and the AI suggests how to adjust its knowledge and the nudges.

Make strategy stick in everyday work.

Let's talk about results

SMART COACHINGSTRATEGYNEXT STEPSNUDGING